Infinity Tech Solutions and Management


Inbound call

The benefits of hiring an inbound call center service are numerous. Conversations with customers shape your brand. This has an impact on their retention, affecting your overall business goals. So inbound telemarketing is not a task to be taken lightly. Outsourcing your customer support to a top-notch incoming call center ensures that your business provides personalized and efficient responses to every request. ITSM's professional and experienced customer support team ensures that customers always communicate with real people effectively.


Call-centre service is a serious profession and ITSM understands that outbound programs are complex and have high demands on call center operators. Our experienced staff are ready to help you grow.

Choose ITSM for Outsourcing is one of the best choices that you will make because ITSM’s agents are carefully screened and selected for their excellent English proficiency and customer service. Moreover, the agents are provided additional training in sales negotiation and customer service skills to give their best.

Our agents know how to meet your business needs. They are also working hard to achieve the overall success of their outbound call service campaigns. Our agents are available round the clock, 7 days a week. You can start outbound telemarketing today and make the difference.

Backoffice solution

A reliable, affordable, and flexible back-office solution for small and medium scale business. ITsandM can handle any function that requires a phone or computer. Shift your priorities to major activities that needs more attention. Outsource your back-office operations and get quick access to infrastructure, technology, and people without the lengthy process of buying, leasing, and hiring.

ITSM provides other features such as email processing, copywriting payroll, data entry, marketing, public relations and more.

Website and Software Development

  • Designing custom website
  • Search Engine Optimization
  • Tailoring software as per the business needs
  • Data analytics